TERMS OF SERVICE
Last updated: February 2026
Welcome to VILOA. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Availability
All products are subject to availability.
We reserve the right to discontinue or modify products at any time without prior notice.
We make every effort to display product colors, materials, and details as accurately as possible. However, we cannot guarantee that your device’s display will reflect colors or finishes perfectly.
3. Pricing & Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to change prices at any time without notice.
Taxes, shipping, and additional charges are calculated at checkout.
Payment must be received in full before an order is processed.
4. Orders & Order Accuracy
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to cancel or limit orders at our discretion, including but not limited to:
- suspected fraud
- unauthorized or reseller activity
- incorrect pricing or product information
If an order is canceled, any payment received will be refunded.
5. Shipping & Delivery
Shipping times and delivery estimates are provided at checkout and are not guaranteed.
We are not responsible for delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.
Please refer to our Shipping page for detailed information.
6. Returns & Exchanges
Returns are accepted in accordance with our Return Policy.
Items must be unworn, unused, and returned within the stated return period.
Final sale items are not eligible for return or exchange.
For full details, please review our Returns page.
7. Intellectual Property
All content on this site — including images, designs, logos, text, and graphics — is the property of VILOA and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written permission.
8. Third-Party Services & Links
Our website may include links to third-party websites or services.
We are not responsible for the content, accuracy, or policies of third-party sites. Use of third-party services is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, VILOA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product in question.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting on this page. Continued use of the site constitutes acceptance of the updated terms.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States and the state in which VILOA operates.
12. Contact Information
For questions regarding these Terms of Service, please contact us at:
hello@theviloa.com
STILL NEED HELP?
If you have questions about shipping, orders, or delivery, our support team is here to help